Burnout apparent in service industry
I went out to eat over this weekend with my kids and the staff weren’t having a good day, epicenter around the hostess. I don’t know what was going on, but I could feel it and see it. They were trying so hard to keep it under wraps; the hostess took a 15-minute break and another covered for her and waited her own tables but it didn’t work. She was trying to do small distracting tasks like wrap silverware, clean menus, wipe the counter, but from my booth I could feel the screaming in her head every time she saw guests approach the door and her heart sank. She was drowning in something and nothing she did would distract while having to work the minimum wage job she likely desperately needed.
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